Privacy Policy

At Syntaxic Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our enterprise developer tools and customer portal.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, and company details that you voluntarily give to us when you register for an account.
• Derivative Data: Information our servers automatically collect when you access the platform, such as your IP address, your browser type, and your operating system.
• Financial Data: Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase our licenses. All payment processing is handled by our secure payment partners (e.g., Stripe) and we do not store your full financial data.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your enterprise account.
• Process transactions and send related information, including transaction confirmations and invoices.
• Manage your licenses and repository access tokens.
• Respond to customer service requests and support needs.
• Email you regarding your account or order.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed to trusted third-party service providers who perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information, including industry-standard encryption for data at rest and in transit. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer at: